GDPR
Your user guide

Data management is often perceived as something complex and secretive.
At Easytransac, we've decided to make it simple for you to understand how we handle your data. Terms of Service

You can also consult our general conditions of use if you wish.

See our terms and conditions of use

SUMMARY

What information do we collect?

The data you provide us with

The information provided during registration

Last name, first name, phone number...

The documents sent at the time of registration

CNI, proof of address...

The exchanges between you and Easytransac

Mail, call log...

Transaction data

Transaction data (Cashing, refund, payment in several times...)

Your account information

Wire transfer, unpaid bills...

Connections to the platform

Login connections

The data we collect automatically

Connection data

Your IP address

Traffic analysis data

The pages you visited, the duration etc...

Your unique identifier

Tracking for customer follow-up management

How long do we keep your data?

rgpd

We keep the personal data related to the identification of a user and/or related to his operations 5 years after the closing of his account, in accordance with the provisions of Article L.561-12 of the Monetary and Financial Code.

Like banks, we need to be able to provide information about the transactions as well as the traders who made them.

Why do we collect your data?

For operational reasons

Operation of the service, optimization, customization, verification of data to validate the account, etc.

For legal reasons

Guarantee law enforcement and justice access to data such as transaction histories, etc...

For commercial reasons

To enable us to offer you the services most adapted to your needs

To communicate our progress and our new services

Who do we share your data with?

Cliente

Your customers

Ex: Contact information in emails and payment pages.

Our partners

Our payment service providers that guarantee the security of funds and make transfers.

Prestataire de service
Prestataire commercial

Our commercial providers

Our service providers are sometimes asked to contact you to present new services or collect your opinion.

Is your data transferred outside the European Union?

rgpd

Easytransac may transfer data to some of its service providers outside the European Union. In such cases, Easytransac complies with the applicable regulations concerning the transfer of data to foreign countries, in particular :

  1. it transfers the personal data of its Customers and Users to countries recognized by the CNIL as offering an equivalent level of protection.
  2. it transfers the personal data of its Customers and Users outside the countries recognized by the CNIL as having a sufficient level of protection: In this case, Easytransac acts in accordance with the standards required by the General Regulation on the protection of the data and the Data-processing law and Freedoms.

A copy of the documents related to the actions we take is available upon request.

What are your rights regarding your data?

You have a right of access to your data (to obtain and check your data) and a right to rectify your data (if it is inaccurate or incomplete).

droit portabilité

You have a right to portability of your data (the possibility of recovering it in a machine-readable format and taking it with you).

droit opposition

You have the right to object to the use of your data and the right to restrict processing (freezing the use of your data).

You have the right to have your data erased and the right to lodge a complaint with a supervisory authority(CNIL).

Can we change our terms of use?

We will notify you if we change our privacy policy and you will be able to close your account if these changes do not meet your expectations.

We protect your data. Adopt safe behaviors, do not share your username and password and be sure to keep secured your email address linked to Easytransac...

Our team remains at your disposal for any further information.

You can contact us by :

Send an email to our data protection officer by clicking here

Or by sending us a letter to the following address :

Easytransac
For the attention of the Data Protection Officer
204, avenue de Colmar
67100 Strasbourg
France